5 Questions to Lucas: The player’s advocate
Our games currently number more than 300 million registered players – that’s quite a lot! Our community management team supports all these fans of Goodgame Empire, Big Farm, and the rest. Even outside of the games, the team offers players a variety of platforms for fun and interaction. Contrary to our customer service team, which is responsible for answering tickets, our 15 community managers’ daily tasks include managing the games’ social media channels, such as Goodgame Empire on Facebook, and looking after the official game forums.
Lucas has led the team since August 2013. For today’s blog post, we sat down with him to ask him a few questions about his job.